An IT service desk is a type of service management. The main function of the IT service desk is to provide a point of contract in several types of services.
7 Types of IT Monitoring
Due to the increasing reliance of businesses on the internet and their technological assets, this has led to the further development of IT departments and the tools at their disposal. Some of the most helpful systems that IT departments have available include their monitoring software, allowing them to determine what’s working and what isn’t.
