NEWTON, MA (USA) – Caliper Corporation is proud to announce that Maptitude has been awarded the prestigious “Best Customer Support” badge by Software Advice in the Route Planning Software category. This honor is part of the Gartner Digital Markets 2025 Recognition Program, which highlights top-rated software products based on verified user reviews.
This award affirms the commitment of Maptitude to customer success and underscores the platform’s strong reputation for reliable service, responsive support, and intuitive user experience.
“We are thrilled to be recognized by our users and by Software Advice for our customer support,” said Stewart Berry, Product Manager for Maptitude. “Customer satisfaction has always been a core value at Caliper, and this recognition highlights the team’s dedication to delivering value every step of the way.”
Multiple Badges Across Gartner Digital Markets
In addition to the “Best Customer Support” award, Maptitude has been recognized across multiple Gartner Digital Markets properties — including Software Advice, Capterra, and GetApp — for its excellence in:
-
Route Planning
-
GIS (Geographic Information Systems)
-
Location Intelligence
These badges reflect user feedback from real customers and spotlight Maptitude as a top performer across several critical business use cases. The recognitions emphasize not only the breadth of the platform’s capabilities but also the quality of the user experience.
“Being honored across multiple platforms and product categories is incredibly meaningful,” added Berry. “It reinforces the status of Maptitude as a comprehensive, powerful, and user-friendly solution for organizations that depend on data-driven geographic analysis.”
Trusted by Thousands — Backed by Recognition
The Gartner Digital Markets program brings together real user reviews from thousands of businesses to evaluate and rank the best software products. The presence of Maptitude across all three platforms with multiple accolades positions it as a trusted choice for routing, mapping, and spatial analysis solutions.
Buyers and users are encouraged to explore the Maptitude glowing reviews and badges at:
These badges serve as independent validation of the Maptitude team’s focus on innovation, usability, and support — and help build confidence among new and existing customers alike.
About Maptitude
Maptitude is a powerful and intuitive mapping and geographic analysis solution developed by Caliper Corporation. Launched in 1995, Maptitude empowers thousands of organizations worldwide—ranging from Fortune 500 companies to government agencies and non-profits—to harness the full potential of location intelligence. Its advanced spatial tools and extensive built-in demographic data enable precise site selection, market analysis, sales territory design, and optimized routing, all while minimizing the need for costly third-party data purchases.
Available for both desktop and online use, Maptitude integrates seamlessly with popular data platforms, ensuring rapid deployment and ease of use. The software’s robust feature set, including dynamic map customization, multi-layered spatial analysis, and user-friendly interfaces, makes it a critical asset for organizations seeking to improve operational efficiency and drive informed decision-making. The commitment of Maptitude to continuous innovation is demonstrated by its regular updates and enhancements, and it further supports educational initiatives with free licenses for students and educators.
About Caliper Corporation
Caliper Corporation is a leading developer of mapping, geographic information system (GIS), and transportation software. Founded in 1983 and headquartered in Newton, Massachusetts, Caliper has been at the forefront of the mapping and GIS software industry for over four decades. Its flagship product, Maptitude, is used by thousands of organizations worldwide to make better decisions and achieve their goals. Caliper is a privately held corporation and is a leading developer of mapping software, redistricting, transportation, and GIS software.
About Gartner Digital Markets
Gartner Digital Markets is the world’s largest platform for finding software and services. More than 100 million people visit Capterra, Software Advice, and GetApp.and UpCity across over 70 localized sites every year to read objective research and verified customer reviews that help them confidently choose the right software and services. Thousands of B2B companies work with Gartner Digital Markets to build their brand, capture buyer demand, and grow their business.
For more information, visit https://www.gartner.com/en/digital-markets
Press Contact:
Maptitude: info@caliper.com
Tel: +1 617-527-4700
1172 Beacon St., Suite 300, Newton MA 02461, USA
Disclaimer:
The Gartner Digital Markets badges from Capterra, GetApp, and Software Advice are trademarks and service marks of Gartner, Inc. and/or its affiliates are used herein with permission. All rights reserved. Gartner Digital Markets badges constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner, Inc. or its affiliates.
