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Autodesk Takes Customer Service & Support to New Heights with IBM Watson
SAN FRANCISCO–Autodesk (NASDAQ: ADSK) and IBM are working together to provide an improved experience for Autodesk customers and partners globally. The effort hinges on Otto, a digital concierge that uses IBM Watson cognitive technology to resolve customer and partner inquiries, such as requesting a subscription activation code or answering an inquiry, in a matter of […]