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Trimble (NASDAQ: TRMB) introduced today FieldMaster Technician, a downloadable mobile application that empowers mobile workers in the field with advanced collaboration tools and the ability to access and update information in real-time for improved effectiveness.
FieldMaster Technician allows service organizations to optimize workflows and improve service delivery by getting technicians to the right place at the right time with the information they need to do their job correctly the first time.
Following the announcement of Trimble® Horizon, the new cloud-based platform for Trimble’s Field Service Management (FSM) solutions, FieldMaster Technician is the second in a line of new features and solutions announced this week as part of Trimble’s spotlight on empowering mobile workers.
“Field service organizations are constantly looking to be more efficient,” said John Cameron, general manager of Trimble’s Field Service Management Division. “Mobility solutions that provide field teams information at their fingertips are vital to that pursuit. Real-time knowledge allows workers to make better, more intelligent business decisions while in the field. The result can enable increased productivity, reduced operating costs and improved customer satisfaction—three ongoing goals in field service.”
FieldMaster Technician is integrated into Trimble FSM’s cloud-based solutions and offers key features including:
- Allowing mobile workers to instantly locate and contact nearby co-workers for assistance
- Enabling mobile workers to find the fastest route and navigate to key locations
- Allowing mobile workers to manage their time and log activities throughout the day
- Allowing mobile workers to view historical job information
- Permitting photos and signatures to be captured on site to document work
“FieldMaster Technician essentially puts better control in the hands of field personnel,” said Cameron. “By integrating powerful mobile apps into our solutions that already help manage workers, work and assets in the field, we can continue to enhance field service excellence for our customers.”
Trimble will be hosting a Webinar with Aberdeen Group on Thursday, Oct. 30. Aly Pinder, senior research analyst of the Aberdeen Group, will discuss the key emerging technologies empowering workers out in the field, including the use of mobility. To register for the Webinar, or to sign up for a recording, click here: https://cc.readytalk.com/cc/s/registrations/new?cid=qhxelxfmvubx.
FieldMaster Technician is available now from the Google Play Store or the Apple App Store. For more information, visit: www.trimble.com/fsm/mobile_apps or to watch the launch trailer, visit: The Challenges of Field Service Management: Part 2.
About Trimble Field Service Management Division
The Trimble Field Service Management Division provides visibility into field and fleet operations so businesses can streamline efficiency and increase productivity. The Field Service Management suite includes fleet management, work management and scheduling, worker safety and mobility solutions that transform the effectiveness of work, workers and assets in the field. The cloud-based portfolio allows Trimble to offer customers industry-specific, enterprise-level solutions for exceptional performance and ease of use.
For more information, visit: www.trimble.com/fsm.
Trimble applies technology to make field and mobile workers in businesses and government significantly more productive. Solutions are focused on applications requiring position or location—including surveying, construction, agriculture, fleet and asset management, public safety and mapping. In addition to utilizing positioning technologies, such as GPS, lasers and optics, Trimble solutions may include software content specific to the needs of the user. Wireless technologies are utilized to deliver the solution to the user and to ensure a tight coupling of the field and the back office. Founded in 1978, Trimble is headquartered in Sunnyvale, Calif.
For more information, visit: www.trimble.com.