FleetMatics Recognizes ‘Customer Connect’ Contest Winners for Story Submissions on Unexpected Benefits of GPS Tracking Software
ROLLING MEADOWS, Ill.–FleetMatics, a leading global provider of fleet management solutions for commercial fleet vehicles, announced the winners of their Customer Connect Contest. After more than 60 entries were submitted, Chem-Wise Ecological Pest Management was selected as the first place winner for its story on how a side-by-side comparison of the FleetMatics report and their time-stamped fuel statement assisted in catching a terminated employee stealing gas and helped in saving the company thousands of dollars.
“During your FleetMatics training session, what did you learn the system could do that you didn’t know before?”
Second prize was awarded to Jeff Arent from Riccar Heating and Cooling for his story on how FleetMatics Live Fleet mobile application capability provided police with the exact location of the thief who stole a company truck, which led authorities to uncover over $10,000 worth of stolen property. John Schmit at Shot Express was selected as the third place winner. He described the significant life-saving benefit they experienced when FleetMatics’ fleet tracking software helped locate a non-responsive driver who was experiencing a severe reaction to medication.
FleetMatics’ Customer Connect page was launched in June 2011 and is designed to give customers an online forum to share their stories on the benefits they are gaining from GPS vehicle tracking, as well as learn about new ways to use the system. FleetMatics customers have complete control over the information shared and have the ability to take advantage of the new information they discover through other customers’ experiences. Stories cover various benefits from fuel savings and reduced speed and idle times to insurance savings and improved customer service.
“It is always inspiring to hear stories such as those of the Customer Connect contest winners,” said Joe Boyle, VP at FleetMatics. “This method of customer communication allows us to spread the word about new or unexpected benefits that other customers can use to their advantage. These story entries further our commitment to provide our customers with unique cost-saving benefits that help them improve customer service and reach their business goals.”
Customer Connect Contest winners were chosen for the story that best answered the question, “What benefits of GPS tracking were originally unanticipated?” Chem-Wise Ecological Pest Management was awarded 5 FleetMatics Fuel Cards with full integration and the second and third place winners received $200 Visa gift cards. A new contest will be announced in May, and the winner will be selected based on their answer to the following question, “During your FleetMatics training session, what did you learn the system could do that you didn’t know before?”
See all of the stories, comments, and questions in Customer Connect Center at www.fleetmatics.com/connect.
FleetMatics is a leading global provider of fleet management solutions for small and medium-sized businesses delivered as software-as-a-service (SaaS). Our solutions enable businesses to meet the challenges associated with managing local fleets, and improve the productivity of their mobile workforces, by extracting actionable business intelligence from real-time and historical vehicle and driver behavioral data.
FleetMatics’ intuitive, cost-effective Web-based solutions provide fleet operators with visibility into vehicle location, fuel usage, speed and mileage, and other insights into their mobile workforce, enabling them to reduce operating and capital costs, as well as increase revenue. FleetMatics serves more than 14,000 customers, tracking more than 240,000 vehicles worldwide.
FleetMatics’ solutions are marketed and sold under both the FleetMatics and SageQuest brands.
The company’s North American headquarters are in the Boston area with additional offices in Atlanta, Chicago, Charlotte, Clearwater, Cleveland, and Phoenix, as well as offices in Ireland and the UK. For more information, visit www.fleetmatics.com or call 866-844-2235.